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Three NR5103e User Manual

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2023
Three Ireland
15/08/2023
Three 5G Hub NR5103e Self-
Install User Guide
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Three NR5103e Specifications

General IconGeneral
ModelNR5103e
5G SupportYes
Power over Ethernet (PoE)No
MountingDesktop
Operating Temperature0°C to 40°C
Humidity5% to 95% (non-condensing)
Wi-Fi StandardsWi-Fi 6 (802.11ax)
USB Ports1
ManagementWeb-based
Ports3 x Gigabit Ethernet, 1 x USB
Port Speed10/100/1000 Mbps
Storage Temperature-20°C to 70°C

Summary

Overview and Package Contents

Package Contents

Lists the items included in the package: Zyxel Device, Power Adapter, Ethernet Cable, Quick Start Guide, Declaration of Conformity, Safety Warnings, Warranty Card.

Device Setup and Installation

Inserting the SIM Card

To access the Internet through the cellular network, install a valid micro-SIM card first.

Powering On and Off the Device

Instructions on how to connect the AC adapter/power cable and use the power button on the back of the device.

Indicator Lights and Wi-Fi Connection

Understanding Indicator Lights

Explains the meaning of different LED indicators on the top of the device for Power, SMS, Cellular Signal Strength, Internet, and WiFi/WPS.

Connecting via Wi-Fi

Steps to connect to the Smart Hub using Wi-Fi by finding the default SSID and password on the label or scanning the QR code.

Network Connectivity Options

Connecting via Network/LAN Cable

Instructions on how to connect the Smart Hub to a computer/PC/Laptop or smart devices using a LAN cable.

Accessing the 5G CPE Admin UI Web Page

Guides users to visit the 5G CPE Admin UI web page to configure settings like passwords and Wi-Fi SSID/Name.

Optimal Placement and Password Reset

Best Placement in the Home

Recommendations for optimal placement of the Smart Hub for both cellular and Wi-Fi connections, advising on signal interference.

Forgot Admin Password Resolution

Explains how to reset the modem to factory settings if the admin password is forgotten, detailing the steps to locate and use the reset button.

Wi-Fi Name and Password Management

Changing the Wi-Fi Name (SSID)

Instructions on how to rename the Wi-Fi network name (SSID) through the Admin UI, noting that connected devices will be disconnected.

Wi-Fi Security and Parental Controls

Resetting Wi-Fi Password/Key

Details how to change the Wi-Fi password through the Admin UI, which will also disconnect devices.

Parental Control Overview

Explains how to restrict children from connecting to the internet within specified date/time using Parental Control features.

Parental Control Configuration Details

Navigating to Parental Control

Navigates to the Parental Control section within the Admin UI's Security menu to configure profiles for home network users.

Adding a Parental Control Profile

Guides on adding a new Parental Control Profile (PCP) to define internet usage limits or prevent access for specific devices.

Advanced Network Configurations

Enabling Parental Control Settings

Steps to enable and configure parental control settings, including profile names and restricted internet access schedules for users.

Provisioning a Static IP Address

Explains how to set up a static IP address for devices that require reliable network access, noting it's for specific business plans.

Static IP and Routing Configuration

Static IP for Business Users

Detailed steps for business users to configure static IP settings via the Admin UI, including Static DHCP Configuration.

Static Routing Setup

Instructions on configuring static routes within the Admin UI's Network Settings, for advanced network management.

Firmware and Diagnostics

Updating the Device Firmware

Guides on how to check for and manually update the device firmware through the Admin UI.

Performing Device Diagnostics

Explains how to use the Diagnostic tools in the Admin UI, such as Ping and Telnet, to test network connectivity.

Troubleshooting Common Issues

Dashboard Views (Mobile vs. Desktop)

Describes the two different views available for the dashboard: the Mobile view on handsets and the PC View on PCs/Laptops.

Sending and Receiving SMS

Guides on accessing and using the SMS functionality (send/receive) within the Admin UI.

Network Status and Band Selection

Resolving "Red Light" Network Errors

Provides troubleshooting steps for a "red light" indicator, suggesting checking SIM insertion and device status.

Toggling 5G/4G Network Technology

Clarifies device supports 5G and 4G only and how to toggle network technology via the Admin UI.

Data Usage Monitoring

Checking Data Usage on the Dashboard

Instructs users on how to monitor data usage by navigating to System Monitor → Traffic Status in the Admin UI.