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BEFORE REQUESTING SERVICE
R Problems and Solutions
The consistence of the dough can be checked while it is mixing after the first 5 minutes. Dough should
appear pliable and elastic. If too dry, add water one teaspoon at a time. If dough is too moist, add flour,
one tablespoon at a time.
R Service information
Please refer to warranty statement to determine if in warranty service applies.
This appliance should be serviced by properly trained appliance repair technicians. Consult your local
phone directory yellow pages under “Appliances – Household – Small – Service and Repair” for your
nearest Toastmaster authorized service center or call 1-800-947-3744.
If an authorized service center is not available locally, your appliance may be returned postage prepaid
to our National Service Center at the address shown on the back of this book.
Products must be adequately protected to avoid shipping damage for repair or replacement at our
option. We suggest you surround your appliance with three inches of protective padding. Please include
a note explaining the problem you have experienced — it helps us to properly service your product and
speed its return to you. Product must be returned postage prepaid and we recommend insuring your
package.
PROBLEMS SOLUTIONS
Dough does not rise enough. • Liquids are too hot (above 105°F/30~40°C)
• Inactive yeast; or not enough yeast
• Ingredients are too cold
• Too much salt
Bread flops over sides of pan. • Too much dough
• Bread has over risen (reduce amount of yeast slightly)
• Too much sugar
Crust pale in color. • Not enough sugar
Bread does not keep well. • Bread lasts up to 3 days if stored at room temperature
Free form loaves spread out or lose • Dough too soft. Too much liquid
shape instead of rise.
Bread falls during bake cycle. • Bread over risen (reduce amount of yeast and/or liquid
slightly)
Bread has coarse texture; crumbly • Bread has over risen (reduce amount of yeast and/or
liquid slightly)
Bread has unusual aroma. • Stale ingredients used
• Too much yeast
Sticky bread which slices unevenly. • Always use a serrated bread knife
• Allow bread to cool longer before slicing
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