Component Technical Manual Crypto VGA
Document Ref 942179-001 Rev 1 Page 6-3
Issue A
6.3 Replacing a Paper Roll
If the Crypto printer is out of paper then a warning screen is
displayed and an alert may sound in the kiosk. To change the
paper roll:-
1) Follow the instructions given in section 6.1 to gain access and
authorisation to the payment terminal.
2) Fully open the printer unit.
3) Locate and remove the printer box cover.
4) Locate and lift out the empty cardboard roll.
5) Remove the roller from the empty cardboard roll and insert into
the new paper roll.
6) Insert new paper roll into the printer unit, locating the roller in
the position just above the designated slot.
IMPORTANT : Make sure the paper roll is placed so that
the paper is fed from above.
7) Lift up the white tensioning lever and insert the start of the paper
roll into the cutter unit feed slot.
8) Place white tensioning lever back into normal (under tension)
position.
9) Position the roller into its correct slot position.
10) When correctly inserted, the paper will automatically feed through
to the correct position.
11) Press ‘Ticket’ on the touch screen to print out a dummy ticket to
verify the correct operation of the printer.
IMPORTANT : The ticket will not print if the paper has been
incorrectly fed from the bottom of the roll as the paper is thermal
on one side only.
12) Re-fit the printer box cover.
13) Close the Crypto VGA printer drawer to reset alarm.
14) Return the relevant Crypto VGA to Normal mode at the POS.
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