16 Instructions for Use iMotion 2202 / 2301/ 2302 / 2401 T-1321 e
System Behaviour No. Cause Remedy/ Rectification
The door opens slowly. E32
E38
The safety facility in the opening di-
rection is permanently active (>1
minute) or defective.
Remove objects from within the
range of the sensor(s). Otherwise
have the system repaired by an
expert.
The door remains
open.
E33
E39
The safety facility in the closing direc-
tion is permanently active (>1 min-
ute) or defective.
Remove objects from within the
range of the sensor(s). Otherwise
have the system repaired by an
expert.
The door remains open. E41
E42
E43
Activator inside is active > 1 min.
Activator outside is active > 1 min.
Key switch is active > 1 min.
Get sensor adjusted by a profes-
sional.
Reset the key switch.
Door remains open. E46 Emergency opening monitoring > 10
mins. active
Have the system repaired by ex-
perts.
The door stands still. E51 Encoder defective. Have the system repaired by ex-
perts.
The door stands still. E53
E54
E55
E56
Anomaly in the travel distance.
Solid obstruction in the movement
area.
Remove firm obstacle in the trav-
elling range of the door.
Perform a software-reset.
Have the system repaired by ex-
perts.
The door stands still. E61
E62
E63
Power supply is overloaded or volt-
age too low.
Get the power supply and connec-
tions checked by a professional.
The door stands still. E64
E65
Drive/control system is overheated. Wait for the automatic reset after
the door/control system has
cooled.
Protect from direct sunlight.
The door stands still. E66 Motor control defective. Have the system repaired by ex-
perts.
Normal operation E67 Drive heavily loaded. Wait for the automatic reset
Otherwise have the system re-
paired by an expert.
Door remains open or
normal operation.
E72 Battery charge < 15 % Wait until battery is sufficiently
charged
Door remains open or
normal operation.
E73 Battery unit defective Have the system repaired by ex-
perts.
The door stands still. E8.. Control system shut down for
safety reasons.
Perform a software-reset.
Have the system repaired by ex-
perts.
The door collides with
people.
– Safety device or setting inadequate. Shut down the system.
(see section 2.6).