6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network...............................................................................84
Cannot locate the equipment in the network........................................................................................................84
Cannot locate the equipment with Local Discovery..............................................................................................85
Equipment does not respond to ping command...................................................................................................86
LDAP Search and Authentication Problems........................................................................87
Network shutdown occurs or touch panel disabled after LDAP search................................................................87
LDAP authentication takes a long time.................................................................................................................87
Printing Problems (Network Related)...................................................................................88
SMB print in a Windows operating system environment......................................................................................88
Raw TCP or LPR print in a Windows operating system environment ..................................................................88
IPP print in a Windows operating system environment ........................................................................................89
Novell print in a NetWare environment.................................................................................................................89
Macintosh environment ........................................................................................................................................90
UNIX/Linux environment ......................................................................................................................................90
Network Fax (N/W-Fax) Driver Problems .............................................................................91
N/W-Fax Driver Installation Error Messages ........................................................................................................91
N/W-Fax Driver General Errors ............................................................................................................................92
Client Software Authentication Problems............................................................................93
Cannot log in using client software.......................................................................................................................93
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