7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
122 Error Codes
2B31
Failure to access Electronic Filing Turn the power OFF and then back ON.
Retry the job in error. A folder with the same
name as an already existing document in
the box cannot be created. Retry by
changing the folder name. Delete the
specified e-Filing or folder and reset them. If
the specified e-Filing or folder cannot be
deleted, contact your service representative.
2B50
Failure to process image Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
2B51
Failure to process print image Make sure that the Function List can be
printed out. Try printing again. If the error
still persists, contact your service
representative.
2B71
The storage period of e-Filing documents
will expire
Check whether any necessary documents
are stored in e-Filing. The documents will be
deleted in a few days.
2B80
The HDD for storing e-Filing data is running
out of space.
Delete all unnecessary documents in
e-Filing.
2B90
Insufficient memory Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
2BA0
Invalid box password specified Make sure that the password is correct and
try scanning again, or first reset the
password and then reattempt the scan.
When this error occurs in the printing of the
data in e-Filing, do this with the
administrator’s password. If recovery is still
not completed or in case of an invalid
password for the operation of other printing
(opening the file, etc.), contact your service
representative.
2BA1
Incorrect paper size, color mode or
resolution
This size, color mode or resolution is not
supported by e-Filing. Please check the
paper size, color mode or resolution.
2BB0 Job canceled The job was canceled.
2BB1
Power failure occurred Make sure that the power cable is
connected properly and is inserted securely.
Resend the job.
2BC0
System fatal error Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
2BD0
Power failure occurred during e-Filing
restore
Make sure that the power cable is
connected properly and is inserted securely.
Resend the job.
2BE0
Failure to obtain the machine parameters Turn the power OFF and then back ON. Try
scanning again.
2BF0
Reached the maximum number of pages Reduce the number of pages of the job in
error and perform the job again.
2BF1
Reached the maximum number of
documents
Delete the documents from the boxes or
folders.
2BF2 Reached the maximum number of folders Delete the folders from the boxes.
Error Code Problem Description Corrective Action
To Next Page
Loading...
Need help?
General
