1.TROUBLESHOOTING FOR THE HARDWARE
Replacing a Toner Cartridge 53
1 TROUBLESHOOTING FOR THE HARDWARE
Never attempt to incinerate toner cartridges.
Dispose of used toner cartridges and waste toner boxes in accordance with local regulations.
Some toner is still left in the toner cartridge while the message “Toner near Empty” is displayed. You do not
have to replace the toner cartridge yet, but if you choose to do so, follow the procedure P.55 “Replacing
a “Near Empty” toner cartridge”.
Recommended toner cartridges
To assure optimal printing performance, we recommend that you use only genuine TOSHIBA toner
cartridges. If you use a TOSHIBA-recommended toner cartridge, you can utilize the following three
functions of this equipment:
Cartridge detecting function:
This function checks if the toner cartridge is correctly installed and notifies you if it is not.
Toner remaining check function:
This function notifies you when there is little toner remaining in the cartridge, as well as notifying it to your
authorized service representative automatically by the remote service.
Image quality optimization function:
This function controls image quality according to the characteristics of the toner to be used and enables
you to print images of an optimal quality.
If you are using a toner cartridge other than the one we recommend, the equipment may not be able to
detect whether it is installed or not. Therefore, even if the toner cartridge is correctly installed, the error
message “TONER NOT RECOGNIZED” appears on the touch panel and printing may not be performed.
You may also not be able to utilize the image quality optimization function, the toner remaining check
function and the remote service function notifying your authorized service representative automatically.
If you are using a toner cartridge other than the one we recommend, toner is not recognized. If this is a
problem for you, please contact your service representative. Remember you will not be able to utilize the
Toner remaining check function and Image quality optimization function as we mentioned.
Do not touch the terminal of the toner cartridge.
This may cause the equipment not to recognize the toner cartridge
or may damage the terminal.
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