8. Remote Scan
122 Scanning Guide — Remote Scan Driver Errors
Cannot Acquire Document
Problem Description:
Cannot acquire a document using the Remote Scan driver.
Corrective Action:
If the equipment is not ready for the Remote Scan operation, it cannot acquire docu-
ment using the Remote Scan driver. Please check the status of the equipment. When
the equipment shows the following status, the Remote Scan operation cannot be per-
formed.
• When the equipment is in the sleep mode.
• When the equipment is warming up.
• When the paper jam occurs in the equipment.
• When the serviceman call occurs in the equipment.
• When copying or scanning is performed in the equipment.
• When any cover is open.
• When the document feeder cover is open and the original is set in the document
feeder.