7.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Codes 105
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
2D62
Failure to connect to network destination Check
destination path.
Make sure that the network folder is shared in your
network and try scanning again. If the error still persists,
ask your administrator to check whether the IP address
or path of the server is correct. Also make sure that the
server is operating properly.
2D63
Specified network path is invalid. Check destination
path.
Make sure that you specify the correct network folder
and try scanning again.
2D64
Log on to file server failedCheck user name and
password.
Make sure that you specify the correct user name and
password to log on the file server, or you specify the
correct file server. Then try scanning again.
2D65
There are too many documents in the folder. Failure in
creating a new document
Delete the data in the local storage folder in the
equipment and try scanning again.
2D66
HDD full failure during processing Reduce the number of pages of the problem job and try
again. Check whether the server or local disk has
sufficient space in its capacity.
2D67
FTP service is not available Ask your administrator whether the FTP service is
configured correctly.
2D68
File Sharing service is not available Ask your administrator whether the SMB protocol is
enabled.
2D69
NetWare service is not available Ask your administrator whether the NetWare protocol is
enabled.
2DA6
Failure to delete file Delete the files in the shared folder with Explorer, turn
the power OFF and then back ON, and reattempt the
problem job. If the error still persists, contact your
service representative.
2DA7
Failure to acquire resource Turn the power OFF and then back ON. Try the
problem job again. If the error still persists, contact your
service representative.
2DC0 Job canceled The job was canceled.
2DC1
Power failure occurred Make sure that the power cable is connected properly
and is inserted securely. Resend the job.
Store to USB
2E10, 2E12,
2E13
Wrong Job status Turn the power OFF and then back ON. Try the
problem job again. If the error still persists, contact your
service representative.
2E11
Not enough memory Wait for a while and try again. If the error still persists,
turn the power OFF and then back ON, and make
another effort.
2E14
Invalid parameter specified If you are using a template, create it again. If the error
still persists, turn the power OFF and then back ON,
and then try again.
2E15
Exceeding maximum file capacity Divide the file into several files, or reattempt in a single-
page format.
2E30
Failure to create directory Make sure that the access privilege to the storage
directory is writable and also that the disk in the
directory has enough space, and then try again. If more
than one job is performed simultaneously, the error may
occur because the disk temporarily runs out of space. In
this case, wait for a while and try again. If the error still
persists, turn the power OFF and then back ON, and
make another effort.
2E31, 2E33
Failure to create file Make sure that the access privilege to the storage
directory is writable and also that the disk in the
directory has enough space, and then try again. If more
than one job is performed simultaneously, the error may
occur because the disk temporarily runs out of space. In
this case, wait for a while and try again. If the error still
persists, turn the power OFF and then back ON, and
make another effort.
2E32
Failure to delete file Turn the power OFF and then back ON. Try the
problem job again. If the error still persists, contact your
service representative.
Error Code Problem Description Corrective Action
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