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1 TROUBLESHOOTING FOR THE HARDWARE

44 Clearing a Staple Jam

Lift the shutter knob while pulling the green lever

downward.

Remove the stale sheet left.

Do not touch the stapling area.

The actual needle point could cause you personal injury.

Push the shutter knob down and return it to its

original position.

Fit the staple cartridge.

Insert the cartridge until it is caught by the latch of the staple

cartridge and is fixed with a click.

Close the left cover of the finisher.

Default Chapter1
- Troubleshooting Guide1
Preface3
- Table of Contents5
- Contents5
Chapter 1 Troubleshooting for the Hardware9
When this Screen Is Displayed10
Messages Displayed on the Touch Panel12
Clearing a Paper Misfeed17
- Locating a Paper Misfeed17
- Clearing a Paper Misfeed18
- Paper Misfeed in the Reversing Automatic Document Feeder (Lower)19
- Paper Misfeed in the Reversing Automatic Document Feeder (Upper)20
- Paper Misfeed in the Drawer Feeding Portion21
- Paper Misfeed in the Large Capacity Feeder22
- Paper Misfeed in the Paper Feed Pedestal22
- Paper Misfeed in the First Drawer23
- Paper Misfeed in the Second to Fourth Drawer23
- Paper Misfeed in the Drawer of the Large Capacity Feeder24
- Paper Misfeed in the Bypass Tray25
- Paper Misfeed in the Automatic Duplexing Unit25
- Paper Misfeed on the Paper Transport Path26
- Paper Misfeed in the Fuser Unit27
- Paper Misfeed in the Job Separator and the Offset Tray29
- Paper Misfeed in the Bridge Kit30
- Paper Misfeed in the Inner Finisher and the Hole Punch Unit30
- Paper Misfeed in the Saddle Stitch Finisher and the Hole Punch Unit33
- Paper Misfeed in the Saddle Stitch Unit of the Saddle Stitch Finisher35
- Clearing Paper Misfeeds Caused by a Wrong Paper Size Setting36
Clearing a Staple Jam41
- Staple Jam in the Finisher41
- Saddle Stitch Finisher43
- Staple Jam in the Saddle Stitch Unit45
Replacing a Toner Cartridge47
- Replacing a "Near Empty" Toner Cartridge50
Replacing the Waste Toner Box54
Refilling with Staples56
- Refilling Finisher Staples56
- Refilling Saddle Stitch Unit Staples59
Cleaning the Main Chargers and LED Print Heads61
Cleaning the Hole Punch Dust bin64
- Inner Finisher Hole Punch Unit64
- Saddle Stitch Finisher Hole Punch Unit65
When Printed Sheets Overflow from the Exit Tray67
Chapter 2 TROUBLESHOOTING for COPYING69
Copying Problems70
Chapter 3 Troubleshooting for Printing75
Print Job Problems76
- Clearing Print Job Errors76
- Cannot Remember the Document Password for a Private Print Job77
- Printing a Document Including Many Graphics Takes Time77
Printer Driver Problems78
- Cannot Print (Port Setting Problems)78
- Cannot Print (SNMP Community Name Problems)78
- Command Line Options Not Processed78
- Retrieval of Printer Configuration Failed79
- Cannot Change Settings on the [Device Settings] Tab79
Network Connection Problems80
- Cannot Print with the Equipment (Network Connection Problems)80
- Cannot Print with SMB Print80
- Cannot Print Properly with Appletalk Print81
Client Problems82
- Checking the Client Status82
Hardware Problems83
- Print Jobs Not Output83
Chapter 4 Troubleshooting for Scanning85
Scanning Problems86
- Cannot E-Mail My Scans86
- Cannot Find the Data Saved in the Shared Folder86
- Cannot Perform Scanning from a PC with Office 201386
Chapter 5 Troubleshooting for E-Filing87
E-Filing Web Utility Problems88
- E-Filing Web Utility Terminates the Session88
- Numerous Sub Windows Repeatedly Appear88
- Displaying the Items in the Contents Frame Takes a Long Time88
- Error Messages89
Chapter 6 TROUBLESHOOTING for NETWORK CONNECTIONS92
Locating the Equipment in the Network92
- Cannot Locate the Equipment in the Network92
- Cannot Locate the Equipment with Local Discovery94
- Equipment Does Not Respond to Ping Command96
LDAP Search and Authentication Problems97
- Network Shutdown Occurs or Touch Panel Disabled after LDAP Search97
- LDAP Authentication Takes a Long Time97
Printing Problems (Network Related)98
- SMB Print in a Windows Operating System Environment98
- Raw TCP or LPR Print in a Windows Operating System Environment99
- IPP Print in a Windows Operating System Environment99
- Novell Print in a Netware Environment100
- Macintosh Environment101
- Unix/Linux Environment101
Network Fax (N/W-Fax) Driver Problems103
- N/W-Fax Driver Installation Error Messages103
- N/W-Fax Driver General Errors104
Client Software Authentication Problems105
- Cannot Log in Using Client Software105
- Printing Can be Made Even with Incorrect User Name and Password105
Chapter 7 CHECKING the EQUIPMENT STATUS with Topaccess108
Hardware Status Icons on Topaccess [Device] Tab108
Error Messages110
Error Codes112
- Error Codes on Print Jobs112
- Error Codes on Transmission and Reception113
- Error Codes on Scan Jobs116
Chapter 8 WHEN SOMETHING IS WRONG with the EQUIPMENT126
When You Think Something Is Wrong with the Equipment126
- General Operations126
- Originals and Paper128
Regular Maintenance130
Index131

Brand	Toshiba
Model	e-STUDIO2050C
Category	All in One Printer
Language	English

Toshiba e-STUDIO2050C Troubleshooting Guide

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