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3.TROUBLESHOOTING FOR PRINTING

This chapter describes how to troubleshoot the problems on printing.

Print Job Problems ................................................................................................................74

Clearing print job errors........................................................................................................................................74

Cannot remember the document password for a Private Print job.......................................................................75

Printing a document including many graphics takes time.....................................................................................75

Printer Driver Problems.........................................................................................................76

Cannot print (port setting problems).....................................................................................................................76

Cannot print (SNMP Community Name problems)...............................................................................................76

Command line options not processed..................................................................................................................76

Retrieval of printer configuration failed.................................................................................................................77

Cannot change settings on the [Device Settings] tab...........................................................................................77

Network Connection Problems............................................................................................. 78

Cannot print with the equipment (network connection problems).........................................................................78

Cannot print with SMB print..................................................................................................................................78

Cannot print properly with AppleTalk print............................................................................................................79

Client Problems......................................................................................................................80

Checking the client status.....................................................................................................................................80

Hardware Problems................................................................................................................ 81

Print jobs not output .............................................................................................................................................81