Alarms, Trips, and Troubleshooting
Q9 Plus ASD Install/Op Manual
268 https://www.toshiba.com/tic/
Note: The event that caused the trip(s) must be corrected or must decrease to less than the
threshold value required to cause the trip to allow for a Reset to be recognized. In the event
of multiple active trips, the trip displayed will remain until all faults are corrected and
cleared.
E-26 CPU Fault CPU fault. • Contact TIC Customer Support Center.
EEP1
EEPROM Write
Err
EEPROM fault (writing
error).
• Contact TIC Customer Support Center.
EEP2, EEP3 Ctrl Read Err
Initial read error (parameter
initialization).
• Contact TIC Customer Support Center.
EF1, EF2 Ground Fault Ground fault.
• Mis-wired ground.
• Loose ground connection.
EPHO Output Phase Output phase failure.
• Mis-wired output phase.
• Loose or missing output phase connection.
EPHI Input Phase Input phase failure.
• Mis-wired input phase.
• Loose input phase connection.
ERR2 ASD RAM Fault ASD RAM fault. • Contact TIC Customer Support Center.
ERR3 ASD ROM Fault ASD ROM fault. • Contact TIC Customer Support Center.
ERR4 ASD CPU Fault CPU fault.
• CPU malfunction.
• Control board malfunction.
• Contact TIC Customer Support Center.
ERR6 Gate Array Fault Gate array fault.
• Defective gate array or gate array malfunction.
• Contact TIC Customer Support Center.
ERR7 Current Err
Current detection hardware
error.
• Improper low-current detection level setting.
• Motor (phase) is disconnected.
ERR8 Net Card Err Network option card error.
• Optional device malfunction.
• Improper system settings (at ASD or optional
device).
• Loose or improper connection.
ETN Autotuning Err
Autotuning error except
Etn1, Etn2, or Etn3.
• Autotune readings are inconsistent with the
configuration information.
• Non-3-phase motor is being used.
• Improper settings at F400 or F410 – F413.
• Using a motor that has a significantly smaller
rating than the ASD.
• ASD output cabling is too small, too long, or is
being housed in a cable tray with other cables
that are producing an interfering EMF.
• Motor is running during the Autotune function.
• Motor not connected.
Table 18. Fault Codes (Continued)
LED
Screen
LCD
Screen
Fault Description Possible Cause