2 Troubleshooting 2.2 Basic Flowchat
2.2 Basic Flowchart
The basic flowchart in Figure 2-1 serves as a guide for identifying a possibly faulty FRU.
Before going through the diagnostic flowchart steps, verify the following:
Ask the user if a password has been registered and, if so, ask him or her to enter the
password. If the user has forgotten the system password, use a jump wire to make a
short circuit on M/B C561 , then turn the computer power on. When booted, the
computer overrides password protection and automatically erases the current
password.
Make sure the Windows® XP Home Edition has been installed on the HDD. Any
other operating system can cause the computer to malfunction.
Make sure any piece of optional equipment has been installed.
2-2 Satellite A60/ Pro A60 Maintenance Manual
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