Strata CIX and CTX IPT/DKT Telephone 12/05
161
Index
A
abandoned call numbers (see Call
History),49
about this book
conventions, xi
how to use this guide, xi
organization, ix
related documents, xii
access codes, 70,71,110
account codes, 36, 152
calls, 36
forced, 36
verified/non-verified, 36
add-on module/DSS console, 116
advisory messaging, 147
ACD, 132
all call page, 68
alphanumeric entry, 84, 103
ANI, 49
answering calls, 15
attendant console, 110
automatic
busy redial, 39, 107, 157
callback, 40
callback cancel, 40,110
attendant, 132
auto line hold, 137
hold, 24
automatic hold, 24
B
background music (BGM), 41, 106, 107
busy override, 65
button
labels, 157
programming, 131
buttons
3200-series LCD, 4, 10
DSS on ADMs and DSS consoles, 117
line selection, 12
automatic busy redial (ABR), 39
fixed, 3, 9
flexible, 3, 10
one touch, 108
C
caller ID, 49
call forward
access codes, 45
any call, 45
override, 120
station, 43
call control, 131
direct line calls, 42
internal and line calls, 141
system, 42