Troubleshooting Procedures
TECRA M11/Satellite Pro S500M Series Maintenance Manual (960-813) [CONFIDENTIAL] 2-33
NOTE: When checking the connection, be sure to check it with care for the followings.
1. Cable can not be disconnected from the connector.
2. Cable is connected straight to the connector.
3. Cable is connected all the way seated in the connector.
4. Cable or connector can not be broken.
Check 2 Connect USB FDD to other USB port and check if it works properly. If it does not
work properly, perform Check 3
Check 3 USB FDD may be faulty. Replace it with a new one. If the problem still occurs,
perform Check 4
Check 4 System board and USB board may be faulty. Replace it with a new one following
the steps in Chapter 4, Replacement Procedures.
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