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• Use another web browser or computer to log in again.
• Reset the router to factory default settings and try again. If the login still fails, please
contact the technical support.
Note: You’ll need to reconfigure the router to surf the internet once the router is reset.
Q4. What can I do if I cannot access the internet?
1. Verify that your SIM card is an LTE, WCDMA or GSM card.
2. Verify that your SIM card is in your ISP’s service area.
3. Verify that your SIM card has sufficient credit.
4. Check the LAN connection:
Open a web browser and enter http://tplinkmodem.net or http://192.168.1.1 in the
address bar. If the login page does not appear, refer to T3 and then try again.
5. Check your ISP parameters:
1 ) Open a web browser and log in to the web management page.
2 ) Go to Advanced > Network > Internet to verify the parameters (including the
APN, Username and Password) provided by your ISP are correctly entered. If the
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