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FAQ
Q1. What should I do if I forget my web management password?
• If you are using a TP-Link ID to log in, click Forgot Password on the login page and
then follow the instructions to reset it.
• Alternatively, press and hold the Reset button of the router until the Power LED
blinks to restore factory default settings, and then Visit http://tplinkmodem.net or
http://192.168.254.1 to create a new login password.
Note:
• You’ll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new
password for future use.
Q2. What should I do if I can’t log in to the router’s web management
page?
This can happen for a variety of reasons. Please try the methods below to log in again.
• Make sure your computer is connected to the router correctly and the corresponding
LED indicator(s) light up.
• Make sure the IP address of your computer is configured as Obtain an IP address
automatically and Obtain DNS server address automatically.
• Make sure http://tplinkmodem.net or http://192.168.254.1 is correctly entered.
• Check your computer’s settings:
1 ) Go to Start > Control Panel > Network and Sharing Center.
2 ) Click Internet Options on the bottom left.
3 ) Click Connections and select Never dial a connection.
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