Voice Prompts for Issues
19
The battery temperature is too high or too low. Please wait until the battery temperature changes to 0℃- 40℃ (32℉- 104℉) .
Error 1: Battery Error.
Please refer to the manual or app.
Please check whether there are foreign objects stuck in the wheels, and restart the robot vacuum.
Error 2: Wheel Module Error.
Please refer to the manual or app.
Please check whether there are foreign objects stuck in the side brush, and restart the robot vacuum.
Error 3: Side Brush Error.
Please refer to the manual or app.
Please check whether there are foreign objects stuck in the fan port, and restart the robot vacuum.
Please clean the dustbin and lter, and restart the robot vacuum.
Error 4: Suction Fan Error.
Please refer to the manual or app.
Remove the main brush, clean it, its connection, and its cover, as well as the dust suction port. Restart the robot vacuum
after cleaning.
Error 5: Main Brush Error.
Please refer to the manual or app.
Please clean the water tank, water pump connections on the tank and robot vacuum, the water outlet at the bottom of
robot vacuum, and check the mop module. Then, try restarting the robot vacuum after cleaning.
Error 6: Water Pump Error.
Please refer to the manual or app.
Please check whether there are foreign objects in the LiDAR sensor, and restart the robot vacuum after cleaning.
Error 7: LiDAR Error. Please refer
to the manual or app.
Voice Prompt Solution
If the corresponding issues cannot be solved by referring to the above methods, please contact our Technical Support
at https://www.tp-link.com/support/contact-technical-support/.
Scan for Support
11
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