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• Use another web browser or computer to log in again.
• Reset the router to factory default settings and try again. If login still fails, please
contact the technical support.
Note: You’ll need to reconfigure the router to surf the internet once the router is reset.
Q4. What should I do if I can’t access the internet even though the
configuration is finished?
1. Visit http://tplinkmodem.net or http://192.168.1.1, and log in with the password you
set for the modem router.
2. Go to Advanced> Network > Status to check internet status:
If IP Address is a valid one, please try the methods below and try again:
• Your computer might not recognize any DNS server addresses. Please manually
configure the DNS server.
1 ) Go to Advanced > Network > LAN Settings.
2 ) Enter 8.8.8.8 as Primary DNS, click SAVE .
Tips: 8.8.8.8 is a safe and public DNS server operated by Google.
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