32
BAS-SVX076C-EN
Troubleshooting
Problem Cause Solution
The
maintenance
wrench icon
appears in the
power meter
display.
There is a problem with the inputs
to the power meter.
Refer to the Alert sub-menu or Diagnostic Alert Modbus
Register 146.
The display is
blank after
applying.
The meter is not receiving adequate
power.
• Verify that the meter control power are receiving the
required voltage.
• Verify that the heart icon is blinking.Check the fuse.
The data
displayed is
inaccurate.
Incorrect setup values.
Verify the values entered for power meter setup
parameters (CT and PT ratings, system type, etc.).
Incorrect voltage inputs.
Check power meter voltage input terminals to verify
adequate voltage.
Power meter is wired improperly.
Check all CTs and PTs to verify correct connection to the
same service, PT polarity, and adequate powering.
Cannot
communicate
with power
meter from a
remote
personal
computer.
Power meter address is incorrect.
Verify that the meter is correctly addressed.
Power meter baud rate is incorrect.
Verify that the baud rate of the meter matches that of all
other devices on its communications link.
Communications lines are
improperly connected.
• Verify the terminating resistors are properly installed
on both ends of a chain of units. Units in the middle of
a chain should not have a terminator.
• Verify the power meter communications connections.
• Verify the shield ground is connected between all
units.
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