Empty any un-burnt pellet from the burner pot and hold
button B for three seconds.
Er18 – Lack of Pellet – When the pellets reach the pellet
sensor in the hopper the system extinguishes to prevent
having to re-prime the auger.
Other errors can appear on the display but these may only
be cleared by service personnel.
6. Boiler Operation & Maintenance
The Greenflame has been developed to ensure that the user
is able to carry out the most basic functions in a safe and
convenient manner. Once the installation has been
successfully carried out the user interaction is quite simple
from a regular inspection of the combustion chamber to
remove ash to filling the hopper with pellets.
6.1 Turning the Boiler ON/OFF
It is recommended that your boiler is controlled by an
external time clock. The time programs should be set to the
times that heat is required at different periods throughout
the day. You should also make allowance for the ignition
time of the appliance, i.e. the time it takes from when the
time clock signals the boiler to start until the flame has fully
developed in the appliance (usually approx. 10-20 minutes).
When choosing your programs on your time clock it is
recommended that you program the clock for long runs
instead of short runs. This gives the boiler time to settle and
match the heat demand of the property. It is also when the
boiler is most efficient.
If the boiler is not being controlled by a time clock then it can
be turned on and off locally at the display on the boiler
control panel. Hold the ON/OFF button for 3 seconds to start
the boiler. Hold the ON/OFF button for 3 seconds to turn off
the boiler.
If a buffer sensor is being used to control the boiler then no
other external controls can be used.
6.2 Emptying the Ash Pan
The boiler contains two areas where ash needs to be
removed at regular intervals.
The primary ash pan is located in the main combustion
chamber. The frequency of emptying the ash pan is
determined by the length of time the boiler has been
running and under what load conditions. Once the ash in the
ash pan has reached the top then it should be emptied. A
daily check during the first few days of operation will give an
indication as to when it needs to be emptied.
Always make sure that before you open the main
combustion chamber door that the boiler has been
switched off as has been allowed to cool down sufficiently
so as not to cause injury.
Always empty ash into a metal container as ash which may
appear cool but could be hot in the centre.
Never use plastic brushes or dust pans to clean ash from
the boiler.
Always use heat resistant gloves when handling the ash pan
or cleaning the boiler.
When the combustion chamber door is opened, even with
the boiler in the OFF position, the combustion fan will run
at full power.
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