Returning a Defective Unit
New Replacement Units
JACE-6 Mounting and Wiring Instructions
Part Number 10821 Published: April 19, 2007
21
b. Remove the installed accessory modules, starting with the end module. Modules may be secured
by screws in mounting tabs or clipped to a DIN rail, or fastened by some combination. See Figure 1
on page 5 for details on removal from (and mounting onto) DIN rail.
c. Remove any screws fastening the JACE-6, and remove it (see Figure 1).
Step 6
Remove the cover from the old JACE-6 (see “Removing and Replacing the Cover,” page 6).
Note the position of installed option boards, if any. You must transfer them to the replacement JACE-6.
Step 7
Remove the option boards from the old JACE-6 and install them into the replacement JACE-6, if
applicable. See “Mounting Option Cards,” page 7, for more details.
Step 8
Mount the replacement JACE-6 as it was previously, using the same DIN rail location and/or screws.
Step 9
Reconnect/remount any removed accessory modules, being careful to replace in the same order, using
the same DIN rail location and/or screws. Secure all accessory modules as done previously.
Step 10
Reconnect the earth ground wires to the JACE-6 grounding lug and any installed accessory modules.
Step 11
Reconnect any Ethernet, serial, modem, and I/O connectors to the JACE-6 and any installed accessory
modules.
Step 12
If using IO modules, and any of your I/O points have voltage, turn the devices back on, or reconnect
power to them.
Step 13
Restore power to the JACE-6. It should boot up as a new unit (see “Check the Status LEDs,” page 16).
Step 14
Using the NiagaraAX platform tools, re-commission the JACE-6, and install the saved station
database. For more details, see the JACE NiagaraAX Install and Startup Guide.
Returning a Defective Unit
Note If the defective unit is under warranty, please follow return instructions provided in this section.
If the unit is out of warranty, please discard it.
• Do not return an out-of-warranty JACE-6 to Tridium.
• There is no “return for repair-and-return” service available for any of the JACE-6 series products.
For proper credit on an in-warranty unit, ship the defective unit to Tridium within 30 days.
Prior to returning the unit, contact one of the following Tridium offices to obtain a return authorization (RA)
number and other instructions. Please provide:
• Product model • Serial number • Nature of the defect
United States
Phone: 804-254-7086, ext. 11
Return to:
Tridium, Inc.
2256 Dabney Road, Suite C
Richmond, VA 23230
Attn: Return Department RA# ____________
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