Triggertrap Mobile App Manual | Page 23
Troubleshooting Triggertrap Mobile
If you’re struggling getting Triggertrap Mobile to behave,
we have some troubleshooting guides that we often find will
resolve most issues.
If this is your first time using Triggertrap Mobile, you may
want to begin by checking the Getting Started quick guide
at the top of the app menu.
Next please check the ‘Troubleshooting’ page under the
Reference and Help section in the app menu. This will guide
you through any settings you may have overlooked, such as
turning the volume on your device up to full or making sure
your camera is set to manual focus.
If this doesn’t fix the problem for you and you believe you
are experiencing a hardware issue with your Mobile Kit
rather than with the app or camera, please see http://tri.gg/
troubleshooting to find out how to test where the connec-
tion may be broken.
If none of the above troubleshooting guides are able to get
your camera triggering, please contact our team at hello@
triggertrap.com and we’ll help you work out what isn’t be-
having.
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