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TriMark 500-1300 e-ASK - Appendix E: Troubleshooting

TriMark 500-1300 e-ASK
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Keypad is not functioning
No audible beep when
button is pressed
Check for power
It beeps one long and two
shorter beeps
This is a CAN error and is usually due to
wiring harness issues. Please refer to
Appendix E: CAN requirements for harness
requirements.
 The keypad doesn’t think it can talk to
anyone so it is nonfunctional until the
CAN issue is resolved. This includes
programming.
Make sure module has power
 There are two LEDs one red and one
green. They are located inside the
mofule. One or the other should be
blinking or on. Connector Locations
section identified the location
Replace keypad
I put the 5 digit code in and
it doesn’t do a double beep
Reprogram access code
Pressing the Start button won’t start the vehicle
The button blinks three
times and nothing happens
Make sure that pressing a button on the
FOB makes the LED blink
 If no replace battery
Make sure the FOB LED blinks when you
press the start button and the FOB is in
range of the antenna (steering column)
Replace battery
 The LED can blink and still not have the
power to send messages
Check fuses
Check the J13P14 wire. This is an antenna
and should be laid out as described in
Appendix A: Mounting e-ASK Components.
Appendix E: Troubleshooting
Note: A complete power cycle requires that power is removed for 2
minutes!!!
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