True PERFORMANCE 1000

Questions and Answers

C
Cassandra HillSep 12, 2025
What does Fault CN07 mean on my True PERFORMANCE 1000?
- K
  Kayla DavisSep 12, 2025
  Fault CN07 on your True Treadmill indicates a Calibration Timeout. Retry the calibration and verify the AC voltage at the outlet.
V
vvazquezSep 9, 2025
What does Fault CN06 mean on my True PERFORMANCE 1000?
- B
  bsavageSep 9, 2025
  Fault CN06 on your True Treadmill indicates a Config Mismatch. You can try power cycling the machine and reconfiguring the console.
E
Erik MillerSep 8, 2025
What does Fault SP03 mean on my True PERFORMANCE 1000 Treadmill?
- D
  Daniel AndersonSep 8, 2025
  Fault SP03 on your True Treadmill indicates 'Belt Over Accel'. Avoid trying to stop the belt and lubricate the tread belt.
D
David CaseyAug 22, 2025
What to do if my True Treadmill resets or pauses randomly?
- K
  Kayla SmithAug 22, 2025
  If your True Treadmill is randomly resetting or pausing, consider the following: 1. A damaged power cord could be the issue; consider replacing it. 2. Ensure the power cord is fully seated in both the unit and the outlet. 3. Make sure the safety key (E-STOP) is fully engaged with the console. 4. Verify the output voltage from the 20A outlet with a voltmeter to ensure sufficient power. 5. If 'No User Present' is displayed on the screen, ensure the user weight is over 90 lbs and verify the console settings.
S
Sarah Phillips DDSSep 6, 2025
What does Fault CN25 mean on my True PERFORMANCE 1000 Treadmill?
- S
  scott82Sep 6, 2025
  Fault CN25 on your True Treadmill indicates a Firmware Mismatch. You can try power cycling the machine and reconfiguring the console.
G
gonzalezluisSep 5, 2025
What does Fault CN10 mean on my True PERFORMANCE 1000 Treadmill?
- P
  prodriguezSep 5, 2025
  Fault CN10 on your True Treadmill indicates an E-Stop Fault. You can try power cycling the machine, re-inserting the safety key, and checking the cable connections.
D
dgarnerSep 3, 2025
What does Fault CN00 mean on my True PERFORMANCE 1000?
- J
  Jacob ChungSep 3, 2025
  Fault CN00 on your True Treadmill indicates a Corrupted Console Configuration. You can try power cycling the machine and reconfiguring the console.
M
Melissa FranklinSep 2, 2025
What does Fault CN01 mean on my True PERFORMANCE 1000?
- K
  kevinstephensSep 2, 2025
  Fault CN01 on your True Treadmill indicates an Internal Fault. You can try power cycling the machine and reconfiguring the console.
W
William MunozSep 1, 2025
What does Fault CN05 mean on my True Treadmill?
- L
  Lauren CruzSep 1, 2025
  Fault CN05 on your True Treadmill indicates 'No Lower Control'. Try power cycling the machine, reconfiguring the console, and checking the cable connections.
A
Allison MuellerAug 31, 2025
What does Fault CN09 mean on my True PERFORMANCE 1000?
- C
  Courtney HallAug 31, 2025
  Fault CN09 on your True Treadmill means 'Insert Safety Key'. Ensure the safety key is properly re-inserted and check the cable connections.