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TSC DA310 Series - User Manual

TSC DA310 Series
49 pages
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USER’S
MANUAL
DA210/ DA310 Series
DA220/ DA320 Series
Direct Thermal Bar Code Printer

Other manuals for TSC DA310 Series

Questions and Answers

  • C
    Cindy ThomasSep 9, 2025
    Why is the printing position of small label incorrect on my TSC Barcode Reader?
    • J
      Jennifer WestSep 9, 2025
      If the printing position of small labels is incorrect on your TSC Barcode Reader, recalibrate the media sensor sensitivity. Ensure the label size and gap size are set correctly. If using BarTender software, adjust the vertical offset in the driver settings.
  • M
    Mark BurtonSep 12, 2025
    What to do if the cutter is not working on my TSC Barcode Reader?
    • E
      Emily LeeSep 12, 2025
      If your TSC Barcode Reader's cutter is not working, ensure the connector is correctly plugged in. Remove any label jams. If the issue persists, the cutter driver IC board might be damaged and need replacement.
  • D
    derrickpattersonSep 13, 2025
    Why is the RTC time incorrect when I reboot my TSC Barcode Reader?
    • C
      Cynthia YorkSep 13, 2025
      If the RTC time is incorrect after rebooting your TSC Barcode Reader, check if there is a battery on the main board.
  • H
    Henry WillisSep 15, 2025
    Why is there missing printing on the left or right side of label on my TSC Barcode Reader?
    • A
      Andrea GarciaSep 15, 2025
      If your TSC Barcode Reader shows missing printing on the left or right side of the label, set the correct label size.
  • P
    Paul HarveySep 17, 2025
    Why is there a gray line on the blank label from my TSC Barcode Reader?
    • C
      christina59Sep 18, 2025
      To address a gray line on the blank label printed by your TSC Barcode Reader, clean the print head and the platen roller.

Summary

Introduction

Product Introduction

Overview of the TSC bar code printer series and its applications.

Product Features

Details the standard features of the direct thermal bar code printer.

Printer Standard Features

Lists the standard features offered by the printer.

Printer Optional Features

Lists optional features available for the DA210/310 series printers.

General Specifications

Provides general physical, power, and environmental specifications for the printer.

Print Specifications

Details print resolution, speed, dot size, and print width for different models.

Media Specifications

Specifies media roll capacity, core diameter, width, thickness, and label length requirements.

Operations Overview

Unpacking and Inspection

Instructions for unpacking the printer and checking the included items.

Printer Overview

Identifies external components and ports on the front and rear of the printer.

Front & rear

Identifies external components and ports on the front and rear of the printer.

Interior View

Illustrates and labels the internal components of the printer.

LED and Button Function

Explains the meaning of different LED colors and patterns indicating printer status.

LED Indication

Explains the meaning of different LED colors and patterns indicating printer status.

Regular Button Function

Describes the functions of the feed/pause button for various operations.

Setup

Setting up the Printer

Step-by-step guide for physically setting up the printer and connecting it.

Loading the Media

Instructions for loading standard roll labels into the printer.

Loading the Roll Labels

Instructions for loading standard roll labels into the printer.

Loading External Media

Guide for loading media from an external source using the rear chute.

Loading Media in Peel-off Mode (Option for DA220 series)

Procedure for loading media specifically for the peel-off function on DA220 series.

Loading Media in Cutter Mode (Option for DA220 series)

Procedure for loading media when using the cutter option on DA220 series.

Install the Adapter for 1.5 Paper Core (Option)

Instructions for installing an optional adapter for 1.5-inch paper cores.

Power-on Utilities

Gap;Black Mark Sensor Calibration

Procedure for calibrating the gap or black mark sensor for accurate media detection.

Gap;Black Mark Calibration, Self-test and Dump Mode

Combines sensor calibration, self-test printing, and entering dump mode.

Self-test

Prints printer configuration and checks for print quality issues.

Dump mode

Enters a mode to display raw data for debugging and verification.

Printer Initialization

Resets printer settings to factory defaults, clearing DRAM.

Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor

Configures the black mark sensor as the primary media sensor and calibrates it.

Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor

Configures the gap sensor as the primary media sensor and calibrates it.

Skip AUTO.BAS

Utility to interrupt the auto-execution of the AUTO.BAS program on startup.

Diagnostic Tool

Start the Diagnostic Tool

Instructions on how to launch and start the TSC Diagnostic Utility software.

Printer Function

Details the various functions available within the Diagnostic Tool for printer control.

Setting Ethernet by Diagnostic Tool (For DA220 series)

Guide to configuring Ethernet settings for DA220 series printers using the diagnostic tool.

Using USB interface to setup Ethernet interface

Steps to configure Ethernet settings via a USB connection.

Using RS-232 interface to setup Ethernet interface

Steps to configure Ethernet settings via an RS-232 serial connection.

Using Ethernet interface to setup Ethernet interface

Steps to configure Ethernet settings directly via the network interface.

Troubleshooting

LED Status

Diagnoses printer issues based on LED status indicators and provides solutions.

Print Problem

Addresses common printing issues, their causes, and recovery procedures.

Maintenance

Printer Part Cleaning

Provides instructions and schedules for cleaning and maintaining the printer parts.

Revise History

TSC DA310 Series Specifications

General IconGeneral
Resolution203 dpi
Memory4 MB SDRAM
InterfacesUSB 2.0, Serial (RS-232), Ethernet
InterfaceUSB 2.0, Serial (RS-232), Ethernet
Supported Barcode TypesCode 39, Code 128, UPC-A, UPC-E, EAN-8, EAN-13, PDF417, Data Matrix, QR Code
Operating Temperature41°F to 104°F (5°C to 40°C)
Storage Temperature-40 ~ 60 °C (-40 ~ 140 °F)
Humidity20% to 85% RH (non-condensing)
Power Supply100-240V AC, 50/60Hz
Current Consumption2.5A

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