TSC MX641P Series - User Manual

Questions and Answers

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Joseph HooverAug 21, 2025
Why is my TSC MX641P not printing?
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  Angela GarciaAug 21, 2025
  There are several reasons why your TSC Barcode Reader might not be printing: * The interface cable may not be properly connected. Re-connect the cable to the interface or try a new cable. * If using a wireless or Bluetooth device, it may not be properly connected. Try resetting the wireless device setting. * The port specified in the Windows driver may be incorrect. Select the correct printer port in the driver. * The printhead’s harness connector may not be well connected. Turn off the printer and plug the connector again. * The program may be missing a PRINT command at the end of the file, or CRLF at the end of each command line. Check your program. * The printhead may need cleaning. Clean the printhead.
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Peter HarringtonSep 3, 2025
Why does my TSC MX641P say 'No Ribbon'?
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  Angela SmithSep 3, 2025
  The 'No Ribbon' message on your TSC Barcode Reader means: * You are running out of ribbon. Supply a new ribbon roll. * The ribbon is installed incorrectly. Please refer to the steps in the user’s manual to reinstall the ribbon.
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Richard BaldwinSep 1, 2025
Why does my TSC Barcode Reader say 'No Paper'?
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  Mindy CopelandSep 1, 2025
  The 'No Paper' message on your TSC Barcode Reader indicates: * You are running out of labels. Supply a new label roll. * The label is installed incorrectly. Refer to the user’s manual to reinstall the label roll. * The gap/black mark sensor is not calibrated. Calibrate the gap/black mark sensor.
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Derek WebbAug 30, 2025
Why is my TSC MX641P feeding labels unstably (skew)?
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  Ricky MyersAug 30, 2025
  Unstable label feeding (skew) during printing with your TSC Barcode Reader can be corrected by adjusting the media guide. If the label is moving to the right, move the label guide to the left. If the label is moving to the left, move the label guide to the right.
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Richard SmithAug 29, 2025
What to do if my TSC Barcode Reader has no print on the label?
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  uallenAug 29, 2025
  If your TSC Barcode Reader is not printing anything on the label: * The label or ribbon may be loaded incorrectly. Follow the instructions for loading the media and ribbon. * You may be using the wrong type of paper or ribbon. Verify the ribbon-inked side. * The print density setting may be incorrect.
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Jennifer NguyenAug 27, 2025
How to fix wrinkle problem with TSC Barcode Reader?
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  Glenda GarrisonAug 27, 2025
  Wrinkles during printing with your TSC Barcode Reader may be due to: * Incorrect printhead pressure. Set the suitable density for good print quality. * Incorrect media feeding. Ensure the label guide touches the edge of the media guide.
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Joanna CochranAug 26, 2025
Why does my TSC MX641P Barcode Reader skip labels when printing?
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  Rachel WhiteAug 26, 2025
  Skipping labels during printing with your TSC Barcode Reader can occur due to: * Incorrect label size specification. Check if the label size is set up correctly. * Improper sensor sensitivity settings. Calibrate the sensor using Auto Gap or Manual Gap options. * Dust covering the media sensor. Clear the GAP/Black mark sensor with a blower.
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Larry MorganAug 25, 2025
What to do if my TSC MX641P has a paper jam?
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  Karen MartinezAug 25, 2025
  If your TSC Barcode Reader is experiencing paper jams: * The gap/black mark sensor may not be set properly. Calibrate the media sensor. * The label size may not be set properly. Set the media size correctly. * Labels may be stuck inside the printer mechanism. Remove any stuck labels.
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Tyler RiveraAug 23, 2025
Why is my TSC MX641P Barcode Reader printing with poor quality?
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  Amy JordanAug 23, 2025
  Poor print quality on your TSC Barcode Reader can be caused by several factors: * The ribbon and media may be loaded incorrectly. Reload the supply. * There may be dust or adhesive accumulation on the print head. Clean the print head. * The print density may not be set properly. Adjust the print density and print speed. * The printhead element may be damaged. Run a printer self-test to check the print head test pattern for missing dots. * The ribbon and media may be incompatible. Change to a proper ribbon or label media. * The printhead pressure may not be set properly. Adjust the printhead pressure adjustment knob.