TC200/ TC300/ TC210/ TC310
Bar Code Printer Service Manual
34
Can’t downloading the file
to memory (FLASH /
DRAM/CARD)
* The space of memory is
full.
* Delete unused files in the memory.
* SD card is damaged.
* SD card doesn’t insert
correctly.
* Use the supported capacity SD card.
* Insert the SD card again.
Missing printing on the left
or right side of label
* Wrong label size setup.
* Set the correct label size.
Gray line on the blank label
* The print head is dirty.
* The platen roller is dirty.
* Clean the print head.
* Clean the platen roller.
* The printer is in Hex
Dump mode.
* The RS-232 setting is
incorrect.
* Turn off and on the printer to skip the
dump mode.
* Re-set the Rs-232 setting.
Label feeding is not stable
(skew) when printing
* The media guides do
not touch the edge of
the media.
* If the label is moving to the right side,
please move the label guide to left.
* If the label is moving to the left side,
please move the label guide to right.
Skip labels when printing
* Label size is not
specified properly.
* Sensor sensitivity is not
set properly.
* The media sensor is
covered with dust.
* Check if label size is setup correctly.
* Calibrate the sensor by Auto Gap or
Manual Gap options.
* Clear the GAP/Black mark sensor by
blower.
* Printhead pressure is
incorrect.
* Ribbon installation is
incorrect.
* Media installation is
incorrect.
* Print density is
incorrect.
* Media feeding is
incorrect.
* Please set the suitable density to
have good print quality.
* Make sure the label guides touch the
edge of the media guide.
RTC time is incorrect when
reboot the printer
* The battery has run
down.
* Check if there is a battery on the
main board.