This document is a quick start guide for a 2K (Wired) Video Doorbell, manufactured by Tuya. It provides instructions for setup, installation, and usage, along with troubleshooting tips.
Function Description:
The 2K (Wired) Video Doorbell is a smart home device designed to provide video surveillance and communication at your doorstep. It allows users to see, hear, and speak to visitors from anywhere using a smartphone app. The doorbell records visitor calls and motion detection events, offering both local storage via a MicroSD card and optional cloud storage. It integrates with a wireless indoor chime to notify residents when the doorbell button is pressed. The device is designed for both new installations and retro-fit installations, utilizing existing doorbell wiring. It supports integration with smart home ecosystems like Google Home and Amazon Alexa.
Important Technical Specifications:
- Video Resolution: 2K
- Power Source:
- DC 12V (via provided power adapter)
- AC 12V~24V (for hardwire retro-fit installation)
- Connectivity: 2.4GHz Wi-Fi (IEEE 802.11 b/g/n)
- Local Storage: MicroSD card slot, supports up to 128GB
- Wireless Chime: Communicates via Radio Frequency (not Wi-Fi)
- Operating Temperature: Not specified, but designed for outdoor use.
- Dimensions: Not explicitly stated, but described as "smaller in dimension, fitting into narrow door frames."
- Mounting Angle: Optional 20° angle mount available for adjusting viewing angle.
Usage Features:
- Live View: Users can tap on the device icon in the SmartLife app to watch live video from the doorbell.
- Two-Way Audio: Features a microphone and speakers, enabling users to speak to visitors through the app.
- Doorbell Button: A physical button on the doorbell for visitors to press, triggering the indoor chime and app notification.
- LED Indicator: Provides visual feedback on the doorbell's status (e.g., solid red for abnormal, solid blue for connected, flashing red for Wi-Fi configuration/connection, flashing blue for firmware upgrade, nothing for power failure/status light off).
- Motion Detection: Detects motion through full-image pixel contrast and includes human-shape detection to reduce false alarms. Users can customize detection zones, sensitivity, and schedule alarm intervals.
- Event Recording: Records visitor calls and motion detection events by default.
- Non-Stop Recording: Can be enabled in settings (requires MicroSD card or cloud storage).
- Video Playback: Allows playback of recorded videos from the MicroSD card or cloud storage via the app. Users can check video history by date and navigate a timeline.
- Screenshot: Capture photos from the live view or playback and save them to the photo album.
- Manual Video Recording: Start and stop video recording manually from the live view.
- Wireless Chime Pairing: The indoor wireless chime can be easily paired with the doorbell. Multiple chimes can be paired with one doorbell.
- Ringtone Selection: Users can select different ringtones for the wireless chime through the app settings.
- Wi-Fi Configuration: Guided setup process through the SmartLife app, involving device reset, Wi-Fi password input, and QR code scanning.
- Smart Home Integration: Works with Google Home and Amazon Alexa for voice control.
- User Guide: A physical user guide is included in the box for reference.
- Power Adapter: A DC12V 1A power adapter is provided for initial setup and hardwire installation.
- Jumper for Indoor Chime: Included for bypassing existing mechanical chimes during retro-fit installations to ensure sufficient power for the new video doorbell.
- Extension Wire & Wire Nuts: Provided for wiring connections.
- List Tools: Basic tools are included for installation.
- 20° Angle Mount: An optional accessory to adjust the viewing angle of the doorbell.
Maintenance Features:
- Firmware Upgrades: The doorbell's firmware can be upgraded, indicated by a flashing blue LED.
- Reset Functionality: A reset hole on the doorbell and a reset button on the chime allow for troubleshooting and re-pairing.
- MicroSD Card Management: Users can manage local storage, including formatting the MicroSD card, through the app settings.
- Cloud Storage: Optional subscription service for secure storage of recorded video data, accessible even if the camera is stolen or destroyed. Cloud storage supports event recording.
- Troubleshooting Guide: The manual includes a dedicated section for common issues and their solutions, such as poor video/audio quality, Wi-Fi range issues, and power supply questions.
- Continuous Product Improvement: The manual states that contents are subject to change without notice in accordance with the policy of continuous product improvement, suggesting ongoing support and updates.
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