OWNER ASSISTANCE
We at Allmand .and Allmand Dealer/Distributor wants you to be completely satisfied with your
investment. Normally any problems with your equipment will be handled by your
Dealer/Distributor’s Service Departments, however, misunderstanding can occur. If you feel that
your problem has not been handled to your satisfaction, we suggest the following.
Contact the owner or General Manager of the Dealership, explain the problem, and request
assistance. When additional assistance is needed, Your Dealer/Distributor has direct access to your
office. If you cannot obtain satisfaction by doing this, contact the Allmand. Office and provide
them with;
• Your name, address and telephone number
• Model and Tractor serial number
• Machine purchase date and Hours used
• Nature of problem
Before contacting Allmand. office, be aware that your problem will likely to be resolved in the
Dealership using the Dealer’s/Distributor’s facilities, equipment and personnel. So it is important
that your initial contact be with the Dealer/Distributor.
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