20. Which Apps Are Included With My Vehicle? Go to
Uconnect Store > My Apps to see Apps currently
available on your vehicle.
21. If I Delete/Remove A Package From My Screen,
Does It Cancel My Subscription? Yes, this removes
the subscription of the selected package.
22. Can I Get A Refund If I Have Not Used The Entire
Subscription? No.
23. Can I Cancel A Subscription Before It Expires? Yes,
but your subscription will still be active until the
expiration date. If you subscribe to another package,
the new subscription will start immediately.
24. Do I Have To Keep My Vehicle On During The App
Download Process? Yes.
25. How Do I Re-Initiate A Download App If There
Was An Error? If you’re having issues with an App
you can reinstall it. This returns the App to its
original state which usually fixes the problem. This
does not affect your Uconnect subscriptions or ac-
count information. To reinstall an App from the
in-vehicle touchscreen, press Apps > Uconnect Store
> My Apps > Settings > Reinstall Apps > Continue.
26. What Should I Do If I Want To Sell My Vehicle?
Before your vehicle is sold to a new owner, you’ll
want to remove your account information. This pro-
cess removes all personal information and returns the
Uconnect system to its original factory settings. To
remove your account information from the Uconnect
system contact Uconnect Care at 855-792-4241.
92 ALL ABOUT UCONNECT ACCESS
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