All rights reserved  9   Log Analyzer Manual (EN) V1.1 
2.5 How to use the UR Log Viewer 
The purpose of the tool is to read, analyze and examine robot data from e-Series and CB3-Series robots. 
Any findings based on this tool is the sole responsibility and interpretation of the user. To have a final 
saying in case of service needs, please refed to your distributor or Universal Robot’s technical supporter 
for guidance on service, trainings and warranties. 
2.5.1 Type of files supported 
The following files are supported:  
- Support File (implemented on SW 3.13 and 5.8 forward): ex.:
ur_20195099999_2020-07-16_09-24.zip
- Service File (via “urmagic_data_capture_v0_6_X.sh”): ex.:
ur_service_20235XXXXXX_2023-09-08_16-50-24.zip
- Flight Reports: ex.: recording20200520_17_59_14.zip
- Log History: ex.: log_history.txt, log_history.bak
- Real-time recordings: Created by UR Log Viewer: ex.: recording.csv
The available file can be either dragged and drop on the Log Reader tab or opened by selecting the path 
where the file is stored in your computer. A third option is by selecting it directly from Windows, using 
right-click on the file -> open with -> choose another app -> UR Log Viewer. 
Option of opening support file by drag and drop on the Log Reader tab on UR Log Viewer 
2.5.2 Loading the data