24
TROUBLESHOOTING
You may avoid inconvenience and service calls by checking these points before you call for service.
CAUTION
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the fi re
department.
!
Symptom Possible Cause What To Do
System Not
Heating or Not
Giving Enough
Heat
Thermostat is not set correctly Reset thermostat above room temperature.
Thermostat not operating
Inspect and replace thermostat batteries, if necessary.
Contact service technician.
Burner is not operating properly
Inspect fl ame. If yellow, burner is not getting enough air. If
blue and noisy and seems to lift off burner, burner is getting
too much air. Contact service technician.
No electric power to boiler
Verify electric power supply circuit is “ON”. Contact your
service technician to verify over current protection.
Controls out of adjustment Reset according to instructions.
Radiators not heating
Inspect steam air vents for proper operation. Contact
service technician to inspect for faulty steam traps.
Poor electrical contact
Contact your service technician to inspect all control
terminals and wire joints.
Chimney fl ue is blocked
Spill switch contacts open, requiring manual reset of spill
switch. Contact service technician to inspect and correct
chimney problem.
Vent damper not operating
Consult troubleshooting guide packaged with vent
damper.
Burner is Noisy
Gas input is incorrect Contact service technician.
Walls or Windows
Sweating
Not enough ventilation Contact service technician.
Chimney fl ue is blocked
Contact service technician to inspect and correct, if
necessary.
Safety valve
Leaking
Dirt on seat Contact service technician.
HAVE SERVICE TECHNICIAN CHECK ANY PROBLEM YOU ARE UNABLE TO CORRECT.
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