18
7 Diagnostics and servicing
VEGAPOINT 11 • Transistor with IO-Link
63008-EN-200527
Error Cause Rectication
Greensignallampo Voltage supply interrupted. Check the voltage supply and the cable con-
nection
Electronics defective Exchangetheinstrumentorsenditinforrepair
Greensignallampashes Maintenance required Carry out maintenance
Red signal lamp lights (switch-
ing output high-impedance)
Error with the electrical con-
nection
Connect the instrument according to the wir-
ing plan
Shortcircuit or overload Check the electrical connection
Measuring tip damaged Check whether the measuring tip is damaged
Redsignallampashes
(switching output high-imped-
ance)
Sensoroutsidethespeci-
cation
Check the adjustment of the sensor
Sensor is in simulation mode Terminate simulation mode
7.4 How to proceed if a repair is necessary
Youcanndaninstrumentreturnformaswellasdetailedinformation
about the procedure in the download area of our homepage. By doing
this you help us carry out the repair quickly and without having to call
back for needed information.
In case of repair, proceed as follows:
•
Printandlloutoneformperinstrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Ask the agency serving you to get the address for the return ship-
ment.Youcanndtheagencyonourhomepage.