SETUP
Unpacking Shipping Carton
P400/P400 P
LUS INSTALLATION GUIDE 13
• Install the PED on an adjustable stand that allows consumers to swivel the
terminal sideways and/or tilt it forwards/backwards to a position that makes
visual observation of the PIN-entry process difficult.
• Position in-store security cameras so that the PIN-entry keypad is not visible.
The following table describes the two preferred mounting methods and the
recommended measures to protect from PIN capture in four observation corridors:
Verifone also recommends instruction of the cardholder regarding safe PIN-entry.
This can be done with a combination of:
• Signage on the PED
• Prompts on the display, possibly with a click-through screen
• Literature at the point of sale
• A logo for safe PIN-entry process.
Ensuring User
Privacy
Use the following guidelines to protect the user’s privacy when he enters his
personal identification number (PIN):
• The area of visibility should be no larger than a cone taken from the number 5
key at an angle of 45° and covering an area of 270° directly in front of the user.
• You can secure PIN entry by installing an optional Privacy Shield.
Unpacking
Shipping Carton
Carefully inspect the shipping carton and its contents for possible tampering or
damage.
1 Remove the P400 unit from the shipping carton. The standard package
contains the PIN pad only and does not include any other cables or
accessories. Refer
Accessories and Documentation to for more information
about P400 related accessories.
2 Remove any protective plastic wrap and place the unit on a table or
countertop.
Table 3 Mounting Methods and Protection Measures
Method Cashier
Customer in
Queue
Customers
Elsewhere
On-site
Cameras
Countertop
without stand
Use signage
behind the
PED
Install so that
customer is
between PED and
next in queue
No action
needed
Do not install
within view of
cameras
Countertop
with stand
No action
needed
Install so that
customer is
between PED and
next in queue
No action
needed
Do not install
within view of
cameras
This device is a secure product and any tampering can cause it to cease to
function or operate in an unsecured manner.
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