VERIFONE SERVICE AND SUPPORT
Accessories and Documentation
34 E355 INSTALLATION GUIDE
• Address the Subject box with to “Verifone MRA Dept.”
• Reference the model and part number in the Note box.
3 Describe the problem(s).
4 Provide the shipping address where the repaired or replacement unit must be
returned.
5 Keep a record of the following items:
• Assigned MRA number(s).
• Verifone serial number assigned to the e355 you are returning for service
or repair (device serial numbers are located at the back of the unit.
• Shipping documentation, such as air bill numbers used to trace the
shipment.
• Model(s) returned (model numbers are located on the Verifone label at the
back of the e355).
Accessories and
Documentation
Verifone produces the following accessories and documentation for the
e355. When ordering, please take note of the part number.
• Verifone online store at www.store.verifone.com
• USA – Verifone Customer Development Center, 800-Verifone (837-4366),
Monday - Friday, 7 A.M. - 8 P.M., Eastern time
• International – Contact your Verifone representative
Accessories
Documentation
One MRA number must be issued for each e355 you return to Verifone, even if
you are returning several of the same model.
Verifone Certified Power Adapter PWR087-300-01-A
Verifone Cleaning Kit
02746-01
e355 Certifications and Regulations Sheet VPN DOC087-061-EN
e355 Quick Installation Guide VPN DOC087-062-EN
e355 Gang Charger Certifications and Regulations
Sheet
VPN DOC087-065-EN
e355 Gang Charger Quick Installation Guide VPN DOC087-066-EN
e355 Frame Type A IPO6 Certifications and
Regulations Sheet
VPN DOC087-067-EN
e355 Frame Type A IPO6 Quick Installation Guide VPN DOC087-068-EN
e355 Frame Type A Certifications and Regulations
Sheet (for iPad mini)
VPN DOC087-072-EN
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