Getting Started Guide - Moneris UX 301 with Direct Connect 1
Contents
1 Introduction ............................................................................................................ 2
1.1 Moneris account information ............................................................................................................ 2
1.2 Card types supported ........................................................................................................................ 2
1.3 UX 301 hardware .............................................................................................................................. 3
2 Understanding the UX 301 components .................................................................. 5
2.1 Main hardware modules ................................................................................................................... 5
2.2 Securing the PINpad and the card reader .......................................................................................... 5
2.3 Connecting the components .............................................................................................................. 6
2.3.1 Connect UX301 to UX100 ................................................................................................................... 6
2.3.2 Connect UX301 to UX401 Contactless Reader ................................................................................... 6
2.3.3 Connect the Power Supply ................................................................................................................. 7
2.3.4 Connect UX301 to the PC / ECR .......................................................................................................... 7
2.4 Configuring the UX 301 for the first time ........................................................................................... 8
2.5 Preparing your firewall ...................................................................................................................... 8
2.6 Setting up PC / ECR communication .................................................................................................. 8
2.7 Syncing with Moneris ........................................................................................................................ 9
2.8 Validating account information ....................................................................................................... 12
2.9 Restarting the application ............................................................................................................... 13
3 Troubleshooting ................................................................................................... 14
3.1 Error messages displayed on the UX100 .......................................................................................... 14
3.2 Error codes sent to the ECR ............................................................................................................. 14
4 Merchant support ................................................................................................. 15
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