VeriFone V210 - PIN Protection Measures

DEVICE SETUP
PIN Protection Measures
16 V210 INSTALLATION GUIDE
Environmental
Factors
• Do not use the unit where there is high heat, dust, humidity, moisture, or
caustic chemicals or oils.
• Keep the unit away from direct sunlight and anything that radiates heat, such
as a stove or a motor.
Electrical
Considerations
• Avoid using this product during electrical storms.
• Do not use the V210 unit near water or in moist conditions.
• Disconnect the device from its POS terminal before cleaning.
Contactless
Considerations
Avoid having metallic objects in proximity of the contactless antenna. If you need
to mount the terminal to vertical or inclined surfaces, use a flat, non-metallic
mounting plate.
PIN Protection
Measures
The V210 and V210 Plus are handover devices. Always exercise extreme caution
when conducting transactions, especially during PIN entry:
• Hand the terminal directly to the cardholder for PIN entry.
• Encourage the cardholder to hold the terminal close to avoid others from
seeing the information being entered.
Verifone also recommends instructing the cardholder regarding safe PIN-entry.
This can be done with a combination of:
• Signage on the PED(PIN Entry Devices).
• Prompts on the display, possibly with a click-through screen.
• Literature at the point of sale.
• A logo for safe PIN-entry process.
WARNING
Due to risk of electrical shock or terminal damage, do not use the terminal near
water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet
basement, or near a swimming pool. Avoid using this product during electrical
storms. Avoid locations near electrical appliances or other devices that cause
excessive voltage fluctuations or emit electrical noise (for example, air
conditioners, neon signs, high frequency or magnetic security devices, or electric
motors).
CAUTION
Using an enclosed metal frame or mount may negatively affect contactless
performance.