Installation and Operation Guide
www.trutankless.com Bollente trutankless® VERO Series Water Heaters
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Keep the heater free of damaging scale build-up and water sediment.
Install the water heater in such a manner that if it should leak, the resulting ow of water will not damage the area in which
it is installed. BOLLENTE requires that a drain pan or catchment basin with suitable drainage be located immediately
below the heater. Failure to ensure proper drainage in the event of a ow will result in damages for which BOLLENTE is
not responsible.
Ensure that the in-home water pressure does not exceed the rated capacity of the water heater.
e original installer should be your rst point of contact. Should you need further assistance, such as a service request or
warranty claim under this warranty, please contact BOLLENTE, Inc. at: 8800 N. Gainey Center Dr. Suite 270, Scottsdale,
AZ 85258; or call 855-TO-BUY-TRU or fax (480) 275-8975. At the time a claim is led, the original purchaser must provide
a copy of the original sales receipt, and a title deed, or equivalent document(s) that evidence the ownership of the heater
and installation of the heater in the dwelling or commercial property owned by the original purchaser.
Purchase and Log-In Information: Upon registration we request that you provide your name, email address, address,
phone number and any other information necessary to complete your device registration.
Minors: Our Site does not knowingly collect or store any personal information about children under the age of 18.
Business Transitions: Upon the sale or transfer of the company and/or all or part of its assets, your personal information
may be among the items sold or transferred. We will request a purchaser to treat our data under the privacy statement in
place at the time of its collection.
Changes to Privacy Policy: Please note that this privacy policy may change from time to time. We will not reduce your
rights under this privacy policy without providing you with notice – on the Site or by contacting you – and the opportunity
for you to stop using the Site.
If you have any questions, please contact us at privacy@trutankless.com.
Last Updated: June 2nd 2014.
Bollente, Inc., and its subsidiaries and aliates (collectively, “trutankless”) provide: (1) a Trutankless user website that may
be accessed at www.trutankless.com (“Site”), the term “Services” means the website.
a) Customer Service. If you have any questions or concerns regarding the Products, or these Terms, please contact
trutankless.
You may choose to, or trutankless may invite you to submit comments, suggestions, or ideas about the Products,
including how to improve the Products. By submitting any Ideas, you agree that your submissions are voluntary,
gratuitous, unsolicited, and without restriction and will not place trutankless under any duciary or other obligation.
trutankless may use, copy, modify, publish, or redistribute the submission and its contents for any purpose and in any
way without any compensation to you. You also agree that trutankless does not waive any rights to use similar or related
ideas previously known to trutankless, developed by its employees, or obtained from other sources.
b) Copyright/Trademark Information. Copyright, 2014, trutankless. All rights reserved. All trademarks, logos are
the property of trutankless or of their respective holders. You are not permitted to use any of the Marks without the
applicable prior written consent of trutankless or such respective holders. trutankless reserves the right to alter product
oerings, specications, and pricing at any time without notice, and is not responsible for typographical or graphical
errors that may appear in this or in related documents.
c) Disclosures. Please see our website contact information for Trutankless’s address:
15720 N Greenway Hayden Loop
Suite 2
Scottsdale AZ 85260
By calling 1-855-TO BUY TRU
Via email at support@trutankless.com
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