Forwarding Calls 2-15
Chapter 2: BASIC CALL HANDLING
MBX IP Station User Guide
To activate Call Forward for your phone from a different phone within the System (Call
Forward, Remote):
1. Lift the handset,
2. Press the Fwd Soft button,
3. Dial 0 (Remote Call Forward code),
4. Dial your Authorization code (Station number & Password),
5. Dial #.
6. Dial the 'type of forward' code 1-4,
7. Dial the destination number and press HOLD/SAVE.
To deactivate Call Forward, Remote:
1. Lift the handset,
2. Press the Fwd Soft button,
3. Dial 0 (Remote Call Forward code),
4. Dial your Authorization code (Station number & Password),
5. Press the # key.
Forwarding calls to an external number
Forward calls to an external destination; calls can be forwarded from an internal station or
a remote location. You may define the conditions or 'type of forward' as listed below:
- 1: Unconditional - all calls to the station, except recalls, are forwarded.
- 2: Busy - Immediately forwards all calls to the station, except recalls, when station is
busy.
- 3: No Answer - forwards all calls to the station, except recalls, when the station does
not answer within the No Answer timer.
- 4: Busy/No Answer - forwards calls if the station is busy or does not answer within the
No Answer timer.
When you forward calls from a different station or a remote location, you may need to
enter your Authorization Code. In addition, from a remote location, you must access the
system through a DISA enabled CO line.
To activate Call Forward, Off Premise (forward to an external number) from your phone:
1. Lift the handset,
2. Press the Fwd Soft button or dial 554
3. Dial the type of Forward code (1-4),
4. Dial Telephone number and Press HOLD/SAVE.
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