66251435-EN - V1.1 - 15/10/16
VX2200 Digital System “6 Wire” BUS Video - “2 Wire” BUS Audio
Art.CST2220 - Operating Instructions
Fig. 28 ANSWERING A CALL - apartment ringing after a redirect
Fig. 29 ANSWERING A CALL - Redirect
Fig. 30 ANSWERING A CALL - Connected To Apt
The operator can forward the call directly to the apartment by pressing the button or answer and manage the call by pressing
the button
(Fig. 24). This call management is the same also if the operator intercepts a “bypass” or “divert to apt” call.
During the conversation, the buttons that cannot be used are grayed out. The button
Back to
returns the video to the screen if pressed
after the button like "Redirect" that shows the list of apartments.
FORWARDING A CALL
The call is forwarded to the apartment, rst it will ring (Fig. 25) then when answered, switches to conversation status (Fig. 26).
While the conversation is in progress (Fig. 26), the operator, at any time, can tap on the conversation and cancel it by pressing the
button.
ANSWERING A CALL
Once the operator presses the
button (Fig. 24), the concierge unit is connected with the door panel (Fig. 27).
When the conversation with the door panel is in progress (Fig. 27), the operator can:
Mute or unmute the audio toward the door panel by pressing the
Unmute
and
Mute
buttons;
Redirect the call (Fig. 28) to the called apartment by pressing the
Redirect To
button or to another apartment by pressing the
Redirect
button
(after pressing the "Redirect" button Fig. 29, select the apartment by browsing the list or searching it by at or name then tap on
the selected line) ;
Open the door by pressing the button
;
Close the call by pressing the button
Close Call
.
When the call is redirected to a at and the apartment is ringing (Fig. 28) the operator can take back the communication with the
door panel by pressing the
Reconnect
To Door
button.
Once the apartment answers (Fig. 30) the operator can connect the apartment to the door panel by pressing the
Connect to
button.
Doing so the concierge unit returns to the same status shown in (Fig. 26) and the operator, at any time, can tap on the conversation
and cancel it by pressing the
button.
Art.CST2220 VX2200 IP Concierge Station GUI instruction sheet