ViewSonic
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Troubleshooting
Please contact ViewSonic service team directly if you have questions, service needs, or require technical
assistance related on the use of your display.
Contact ViewSonic Service Team at:
http://www.ViewSonic.com
Or call our service team:
United States 1-800-688-6688
Canada 1-866-463-4775
Problem Possible Solution
No power
Make sure the AC power cord is properly connected to the wall outlet.•
Plug another electrical device (like a radio) to the power outlet to •
verify that the outlet is supplying the proper voltage.
No picture
Make sure that the cable connection to other components are properly •
installed.
Make sure that setup has been done correctly after connections.•
Make sure the correct input is selected and the input signal is •
compatible.
Strange color, light color,
or color misalignment
Ensure that the video cable is securely connected.•
The picture may appear dim in a brightly lit room.•
Adjust the display settings.•
Check the input signal setting.•
No sound
Check your audio connections to other components are properly •
installed.
The• MUTE button may have been pressed, try pressing this button
again.
Check your audio settings, your display audio may be set to •
minimum.
Press • VOL + on the remote control.
Other Information
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