VTech CS6114 Complete User's Manual

34
Appendix
Troubleshooting
The caller may not be calling from an area which supports caller ID.
Both your and the caller’s telephone service providers must use equipment
compatible with caller ID service.
If you subscribe to high-speed Internet service (DSL - digital subscriber line)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL interference. Contact your DSL service provider for
more information about DSL filters.
Out of range or no pwr at base shows on the handset screen.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a
working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then
plug in the power adapter and install the battery again. Place the handset in the
telephone base and allow up to one minute for the handset and telephone base
to synchronize.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
New voicemail and show on the handset and I don’t know why.
If New voicemail and appear on the handset, your telephone has received a
signal from your telephone service provider that you have a voicemail message
waiting for you to retrieve from them. Contact your telephone service provider for
more information on how to access your voicemail.
I cannot retrieve voicemail messages.
If you subscribe to voicemail service from your telephone service provider
(charges may apply), contact your telephone service provider for more
information on how to access your voicemail.
I subscribe to a nontraditional telephone service that uses my
computer to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional
telephone service.
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VTech CS6114 Specifications

Frequency

transmit frequency handset	1921.536-1928.448 MHz
transmit frequency telephone base	1921.536-1928.448 MHz

Power

power requirements handset	2.4V 400mAh Ni-MH battery
power requirements telephone base	6V AC @ 300mA
power requirements charger	6V AC @ 300 mA

Memory

handset directory	30 memory locations; up to 30 digits and 15 characters
handset call log	30 memory locations; up to 24 digits and 15 characters

Weight and Dimensions

size handset	6.50 X 2.0 X 1.26 in (165.0 X 51.0 X 32.0 mm)
size telephone base	3.55 X 3.44 X 4.67 in (90.2 X 87.5 X 118.5 mm)
size charger	2.91 X 3.19 X 1.85 in (74.0 X 81.0 X 47.0 mm)
weight handset	4.59oz (130.0g)
weight telephone base	4.32oz (122.6g)
weight charger	1.76oz (50.0g)