Mac OS ® 9.0 or above. If your computer meets these OS requirements and is still looking for a
driver, please contact your PC manufacturer for further assistance. For earlier operating systems
that do not support mass storage, a system upgrade or mass storage device driver may be
available. Again, please check with your PC manufacturer.
Question 2:
What is the ISO value (light sensitivity) of the Kidizoom ® Smartwatch DX?
Answer:
The Kidizoom ® Smartwatch DX uses an auto-ISO value. It auto adjusts the exposure time and
light sensitivity depending on the lighting environment.
Question 3:
Why won’t my Kidizoom ® Smartwatch DX turn on?
Answer:
Please make sure the master power switch is on and the battery is charged.
Question 4:
Why are my pictures sometimes grainy and fuzzy? Is there anything I can do to improve the
picture quality?
Answer:
In a poorly lit environment, the frame rate (shutter speed) drops to allow for a longer exposure
time. The downside of this is that any movement
in the frame, or of the hand holding the camera, can result in greater blur. Furthermore, the
camera sensor will soften the edges in low light to counteract the darkness by reducing the image
noise. This too can sometimes result in a blurred picture. Try to improve the lighting to get better
results.
Question 5:
Why are the videos grainy and fuzzy when viewing on the computer screen?
Answer:
Please check if the video player of your computer is set to display the actual resolution and scale
of your videos. Viewing the videos on a enlarged screen will result in a poor display quality. Also,
you can set the video resolution of Kidizoom ® Smartwatch DX to 320 X 240. The video quality of
this option is better than 160 X 120.
Question 6:
Can you delete a group of pictures at one time, or do they have to be deleted one at a time on the
camera?
Answer:
If you connect Kidizoom ® Smartwatch DX to your computer and access it as an external drive,
you can select multiple pictures to delete at any one time.
Question 7:
If you accidentally delete the pictures by reformatting, is there any way to get them back?
Answer:
Unfortunately, if you delete the pictures by formatting the internal storage memory, there’s no
way to retrieve them. There is third party software that can help recover deleted data from
storage, but we do not recommend using this.
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