42 | EN Ⓒ weinor GmbH & Co. KG
Ⓒ weinor GmbH & Co. KG EN | 43
6 Troubleshooting
Fault Cause Remedy
Drive does
not run; status
display does
not light up
Batteries are low
Batteries are
incorrectly
installed
Insert new
batteries
Insert batteries
correctly
Drive does
not run; status
display lights up
red or fl ashes
orange
1. The receiver
is outside of
sending range
2. Receiver out of
order or faulty
3. Receiver
not yet
programmed
1. Reduce
distance to
the receiver
2. Switch on or
exchange
receiver
3. Program
receiver
Desired drive
does not run
Incorrect group
or channel
selected
Select correct
group or channel
End positions
are approached
inaccurately
End positions
not yet set
Have the end
positions set
by a trained
specialist in
accordance
with the product
instructions
Drive operates
in the wrong
direction
Directions
are incorrectly
allocated
Delete
transmitter and
reprogram
Tab. 12 Troubleshooting the BiEasy 15M
7 Repair
Please contact your dealer if you have any questions.
Please always provide the following information:
• Item number
and name on the type plate
• Type of fault
• Previously occurring and
unusual incidents
• Accompanying conditions
• Own presumption
8 Address
weinor GmbH & Co. KG
Mathias-Brüggen-Straße 110
50829 Köln
Deutschland / Germany
Fon: +49 221 5 97 09-211
Fax: +49 221 5 97 09-898
info@weinor.de
www.weinor.de
Please visit us on the internet if you require a contact
outside Germany.