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Welch Allyn SureTemp 767 - Field Serviceable Repairs

Welch Allyn SureTemp 767
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Technical Manual
27
Instrument
malfunction
Check calibration with Calibration Key.
Improper placement
of probe.
Probe must be under the tongue and as far back as
possible into the sublingual pocket.
Normal
mode
temperature
reading too
high.
Probe malfunction. Re-characterize probe. (remove completely from
instrument and re-install.)
Change probe.
Test calibration of entire system using 9600 Calibration
Tester.
Troubleshooting Table (continued)
SYMPTOM POSSIBLE CAUSE PROCEDURE
Normal
mode
temperature
reading too
high. (cont.)
Instrument
malfunction
Check calibration with Calibration Key.
Improper technique. Movement in mouth after insertion and before final
temperature is displayed can cause high readings.
Place probe quickly into sublingual pocket and hold still.
Improper technique. Do not place probe in mouth until display is showing
“OrL”.
FIELD SERVICEABLE REPAIRS
Repairs are considered field serviceable if the repair will not alter the calibration or proper operation of
the instrument.
· All probes designed to work with the thermometer are fully interchangeable.

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