WHEATON
®
OmniSpense
®
ELITE Peristaltic Pump
WHEATON | 800.225.1437 (U.S. & Canada Only) | 856.825.1100 | www.wheaton.com | P/N 50099067 Rev. 5/15/12 WMAN_001
Unit will not cycle automatically:
Cause: Multiple doses are not entered.
Remedy: See ‘Preparing for Batch and Single Dose Dispensing’.
Troubleshooting – Continued
Cause: Dispense cycle not initiated.
Remedy: START key must be pressed to initiate the dispense cycle.
Pump head turns, but unit will not pump;
Cause: Tubing assembly incorrectly installed.
Remedy: Tubing must be installed as described in section ‘Initial Startup and Operation’
Cause: Tubing assembly worn or split.
Remedy: Replace tubing assembly.
Motor fails to maintain constant rotation speed;
Cause: Motor control board defective.
Remedy: Have defective control board replaced.
Cause: Drive motor defective.
Remedy: Have defective motor replaced.
Liquid continues to drip from tubing even after pump has stopped;
Cause: Tubing is worn.
Remedy: Replace with fresh tubing.
Cause: Tubing ID mismatch with pump head used.
Remedy: Tubing wall weight should match pump head specifications. See ‘Accessories’
section.
Inaccurate Volume Delivery
Cause: Tubing assembly worn.
Remedy: Replace tubing assembly.
Cause: Pump not calibrated properly.
Remedy: Calibrate unit as described in ‘Making a Calibration’ section.
Cause: Defective electronics.
Remedy: Refer problem to authorized repair agent.
Cause: Side clamps on pump head not adjusted properly.
Remedy: Adjust per instructions in ‘Initial Startup and Operation’.