PH 080718
Page 30 | 1-800-343-9463
Unit leaks water
Possible cause Solution
Unit is level
System should have a two-degree (2°) pitch towards the exhaust side
Drain line clogged or kinked Check drain line to make sure water can ow freely
Drain is clogged, preventing water from escaping 1. Disconnect exterior drain line and clear it out; run provided drain
line brush through the drain port and into the interior drain line.
2. Open access door and, using a ashlight, check drain line for
blockage; drop a pan tab into the drip tray to prevent further
blockages.
Drain line does not have a downward slope Fix drain line so there is a downward slope from the unit to the drain
Coil is iced, causing drip tray to freeze and water to overow Melt ice with blow drier. Soak up with a towel.
Unit runs but does not cool
Possible cause Solution
Lack of airow Make sure fan is unobstructed and coil is clean
Compressor not running Call Customer Service at 1-800-343-9463
Unit undersized Call Customer Service at 1-800-343-9463
Compressor is overheating Shut unit o for 1 hour to allow compressor to cool. Turn back on
and check for cooler air to ow out. If compressor runs, check for and
clean condenser coil as a possible cause of compressor overheating.
If problem repeats, call Customer Service at 1-800-343-9463.
Evaporator fan runs but compressor does not
Possible cause Solution
Running an Anti-Frost cycle Check evaporator coil temperature
Compressor and/or starting components faulty Call Customer Service at 1-800-343-9463
Compressor may have overheated Shut unit o for 1 hour to allow compressor to cool. Turn back on
and check for cooler air to ow out. If compressor runs, check for and
clean condenser coil as a possible cause of compressor overheating.
If problem repeats, call Customer Service at 1-800-343-9463.
Compressor runs but evaporator fan does not
Possible cause Solution
Faulty fan motor Call Customer Service at 1-800-343-9463
Faulty thermostat Call installing technician to troubleshoot
Compressor short cycles
Possible cause Solution
Unit low on refrigerant charge Call Customer Service at 1-800-343-9463
Condensing fan motor/capacitor faulty Call Customer Service at 1-800-343-9463
Compressor and/or starting components faulty Call Customer Service at 1-800-343-9463
Humidity in cellar too low
Possible cause Solution
Not enough moisture Install a humidier or decorative fountain in the wine cellar
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