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DocuTech 128/155/180 HighLight Color Operator Guide 4-13

Problem Solving

Figure 4-11 Area 12 (all feeder/stackers)

NOTE: High volume printer configuration only

Main Page

Table of Contents5
About this Guide9
Safety Notices11
System Safety11
Laser Safety11
Ozone Safety12
Operation Safety12
European Union Declaration of Conformity13
Certification to 1999/5/EC Radio Equipment and Telecommunications Terminal Equipment Directive14
Electricity at Work Regulation - UK15
Check Your Understanding16
Additional Queries17
System Components19
Electronic Reprographics Process19
Docusp Controller19
Docutech Printer19
Optional Components20
Functional Overview20
Paper Weights22
Special Stocks22
General Paper Characteristics23
Graphical User Interface Overview23
System Software and Job Flow24
Printer Overview25
High Volume Printer26
Production Publisher32
The System41
System Hardware41
Paper Sizing and Print Speed44
Routine Maintenance47
Cleaning and Maintenance Overview47
Necessary Precautions47
Finisher Precaution48
Paper49
Storing Paper49
Conditioning Paper50
Paper Curl51
Adding Paper to Tray 1 or 252
Using the Custom Transfer Assist Blade53
Adjusting for Paper Curl55
Adjusting the Decurler Lever57
Maintaining the Printer58
Replacing the Black Dry Ink Bottle58
Replacing the Highlight Color Container60
Changing the Highlight Color Customer Changeable Units62
Adding Fuser Shield69
Waste Containers73
Wire Module Removal and Replacement76
Cleaning the System and Its Components78
Cleaning the 18/36-Track Cartridge Tape Drive78
Cleaning the 26-Track Cartridge Tape Drive79
Cleaning the DVD Drive79
Cleaning the Diskette Drive79
Cleaning the Sensors and the Reflecting Surfaces80
Cleaning the Q850 and Q861 Sensor80
Cleaning the Q1011/1009 Sensor and Mirror82
Cleaning the Q1106 and Q1166 Sensors82
Cleaning the Q1107 Sensor83
Cleaning the Q1164 Sensor84
Cleaning the Display85
Cleaning the Exterior Surfaces of the System85
Clearing or Cleaning the Finisher Sensors86
Clearing the Q1201 Sensor86
Clearing the Q1202 and Q1203 Sensors87
Cleaning the Q1222 and Q1210 Sensors89
Clearing the Q1205, Q1206, and Q1207 Sensors90
Clearing the Q1213 Sensor91
Clearing the Q1221, Q1218, and Q1227 Sensors92
Cleaning the Binder93
Cleaning the Binder Tape Guides95
Cleaning the Binder Platen95
Cleaning the Flappers96
Cleaning the Calipers97
Closing the Binder98
Replacing the Stitcher Spool a98
Storing the Binder Tape Reels105
Replacing the Binder Tape Reel107
Adjusting the Binder Tape Registration111
Problem Solving115
How Problems Are Displayed115
Printer Faults and Fault Windows115
When a Fault Occurs116
Resolving a Processor Problem116
Solving Print Quality Problems120
Clearing Paper Jams120
Incorrect Paper Size Message136
Interposer Problems137
Finisher Problems137
Binder Tape Fault139
Stitcher Spool a Fault140
Checking Paper Curl144
Customer Support Center144
Technical Information147
Docutech Printer Specifications147
Printer Rates147
Paper Tray Capacities147
Additional Paper Capacities149
Printer Satisfaction Guides150
Stock Satisfaction Guides151
Using Non-Standard Stock156
Paper Stock Rotation157
Finisher Satisfaction Guides160
Service and Supplies165
Xerox Support Services165
Customer Support165
Operator Training166
Supplies Service166
Routine Maintenance168
Meter Reading and Reporting168
Consumable Supplies Table168

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