Xerox
®
DocuMate
®
3640
User’s Guide
209
5 ADF cover open. If this E-code shows when attempting to scan from the ADF, make
sure the ADF door is securely closed and the scanner lid is fully
closed against the flatbed glass.
7 The scanner was locked when you
tried to scan.
Turn off the scanner, unlock the lock by pushing the lock tab down,
then turn the scanner back on. The lock is located on the side of
the scanner. See page 26 for the lock’s location. If the problem
persists, reboot your computer.
9 Multiple page feed error. Multiple pages were fed through the ADF at one time. Open the
ADF and pull out all pages. If problem persists clean the scanner
and/or replace the ADF pad assembly.
All
Other
Codes
An internal part in the scanner
may have malfunctioned.
Turn off the scanner, reboot your computer, then turn the scanner
back on. If the problem persists, contact Xerox Technical Support.
Error
Code
Problem Description Solution
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